Privacy Policy

Last updated:

1. Data Controller

The data controller responsible for the processing of your personal data is:

Vrexalonscyx
Kungsgatan 8, 111 43 Stockholm, Sweden
Email: connect-us@vrexalonscyx.world
Website: https://vrexalonscyx.world

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity data: Full name as provided in the order form.
  • Contact data: Email address and optionally a phone number.
  • Communication data: Messages and inquiries submitted through our contact or order form.
  • Technical data: IP address, browser type and version, operating system, referral source, pages visited, time and date of visit, and time spent on pages.
  • Cookie data: Information collected through cookies and similar technologies as described in our Cookie Policy.

3. How We Collect Your Data

We collect personal data through the following methods:

  • Directly from you: When you fill in forms on our website (e.g., the order form), send us correspondence, or interact with our website.
  • Automatically: As you navigate through our website, we may automatically collect technical data about your browsing actions and patterns using cookies and similar technologies.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

  • Consent (Article 6(1)(a) GDPR): Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
  • Contract (Article 6(1)(b) GDPR): Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
  • Legitimate interests (Article 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, such as improving our website and services, provided these interests are not overridden by your data protection rights.
  • Legal obligation (Article 6(1)(c) GDPR): Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Purposes of Processing

We use your personal data for the following purposes:

  • To process and fulfill your orders and requests.
  • To communicate with you regarding your orders, inquiries, or requests.
  • To provide, operate, and maintain our website.
  • To improve, personalize, and enhance your experience on our website.
  • To analyze website usage and trends to improve our services.
  • To comply with applicable laws, regulations, and legal processes.
  • To detect, prevent, and address fraud or other illegal activities.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your data with:

  • Service providers: Trusted third-party companies that assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
  • Legal authorities: When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions by the European Commission for the receiving country.
  • Other legally recognized safeguards as required under GDPR.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Order data: Retained for up to 5 years after the last transaction to comply with legal, accounting, and reporting obligations.
  • Communication data: Retained for up to 2 years after the last communication.
  • Technical data: Typically retained for up to 12 months.
  • Cookie data: Retained as specified in our Cookie Policy.

After the retention period expires, your data will be securely deleted or anonymized.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Article 15): You have the right to request a copy of the personal data we hold about you.
  • Right to rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data.
  • Right to erasure (Article 17): You have the right to request deletion of your personal data, subject to certain conditions.
  • Right to restriction of processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to object (Article 21): You have the right to object to our processing of your personal data for certain purposes, including direct marketing.
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. In Sweden, the relevant authority is the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), Box 8114, 104 20 Stockholm, Sweden.

To exercise any of these rights, please contact us at: connect-us@vrexalonscyx.world

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Use of HTTPS encryption for all data transmitted between your browser and our website.
  • Regular security assessments and updates to our systems.
  • Restricted access to personal data to authorized personnel only.
  • Secure storage of data with appropriate access controls.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such data promptly.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:

Vrexalonscyx
Kungsgatan 8, 111 43 Stockholm, Sweden
Email: connect-us@vrexalonscyx.world